Terms of Use

OUR TERMS OF USE

Last Updated: March 2025

These Terms of Use (“Terms”), together with any documents referred to within, set out the terms on which you may use the online services of MUTU (the “Company”), including but not limited to the content on our websites: mutusystem.com/en-uk/ | mutusystem.com/en-us/ | mutumamas.com, related subdomains, and mobile applications (collectively, the “Site”). References to “we,” “us,” or “our” refer to the Company.

By accessing or using the Site, you agree to comply with these Terms. If you do not agree with these Terms, you must not use the Site.

1. Other Applicable Policies

These Terms incorporate the following additional policies:

• Privacy & Cookie Policy– Details how we process your personal data and use cookies.
• Acceptable Use Policy & Content Standards – See Section 16.

2. Information About Us

The Site is operated by Planet Mutu Limited, a private limited company registered in England and Wales (Company No. 13697385). Registered Office: Office 1, The Warehouse, Anchor Quay, Penryn TR10 8GZ, United Kingdom.

3. Changes to Terms or Site

We may update these Terms or modify Site content at any time. You are responsible for reviewing the Terms regularly.

4. Access to the Site

Parts of the Site, such as content on mutusystem.com/en-uk/ and mutusystem.com/en-us/, are made available free of charge. 

Other parts of the Site, such as mutumamas.com, may require a paid membership or subscription to access certain features or content. Where payment is required, you will be informed clearly before any charges are incurred. For details relating to purchases, subscriptions, payments or cancellations, please refer to our Terms of Sale. We do not guarantee continuous access and may withdraw or suspend access without notice. You are responsible for making all arrangements necessary to access the Site and ensuring that all users on your connection comply with these Terms.

5. Ownership of Site Content

All content, trademarks, service marks, and intellectual property on the Site belong to us or our licensors. You may download or print content for personal, non-commercial use only. You must not alter or use any part of our content for commercial purposes without prior written permission.

User-uploaded content to public areas of the Site is considered non-confidential. You retain ownership but grant us and other users a perpetual, worldwide, royalty-free license to use such content for any lawful purpose, including marketing or promotional use.

6. Representations and Age Restrictions

You must not provide false information to gain access to the Site. The Site is not directed at children. You must be 18 years or older, or have parental/guardian consent where legally permitted.

7. Informational Content Disclaimer

All content is for general informational purposes only and should not be considered medical or professional advice. You must consult appropriate professionals before taking action based on Site content. See our Medical Disclaimer for more.

8. Our Liability to You

Nothing in these Terms excludes liability for death or injury from our negligence or fraud. To the extent permitted by law:

• We exclude all warranties and conditions regarding the Site.
• We are not liable for:
  • Loss of profits, business, data, or revenue
  • Business interruption or reputational loss
  • Any indirect or consequential damages

For consumer users: The Site is for private use only. We are not liable for business losses.

We are not liable for viruses or harmful material. You are responsible for using appropriate security software.

9. External Links and Resources

Links to third-party sites are for informational purposes only. We do not endorse or control those sites and are not responsible for their content. Your use of third-party sites is governed by their own terms and policies.

10. Accessibility Commitment

We aim to make our Site accessible to all users, including individuals with disabilities, in compliance with relevant laws such as the UK Equality Act 2010 and U.S. Americans with Disabilities Act (ADA).

11. AI-Generated Content

Some content may be generated or enhanced using AI technologies. While we strive for accuracy, this content may not always reflect human-authored material and should not be solely relied upon.

12. Linking to Our Site

You may link to our Site if it is fair, legal, and does not damage our reputation. No framing or misleading association is permitted. We may withdraw linking permission without notice.

13. Viruses and Security

We do not guarantee the Site will be free of bugs or viruses. You must not misuse the Site or introduce malicious material. Breaching this provision may constitute a criminal offence under the UK Computer Misuse Act 1990 or the U.S. Computer Fraud and Abuse Act (CFAA). We will cooperate with law enforcement authorities and may disclose your identity.

14. Applicable Law and Jurisdiction

If you are a consumer, these Terms are governed by the laws of England and Wales. You may bring legal proceedings in England and Wales, or where you reside (e.g., Scotland or Northern Ireland).

If you are a business user, the Terms are governed exclusively by English law, and disputes are subject to the exclusive jurisdiction of English courts.

International Users: These Terms do not override any mandatory local consumer rights or protections in your country. If you are in the United States, your use may be subject to applicable U.S. state or federal law.

Acceptable Use Policy & Content Standards

15. Prohibited Uses

You may not use the Site:

• In violation of any local, national, or international law
• Unlawfully or fraudulently
• To harm or exploit others
• To upload non-compliant content
• To send spam or introduce malicious code

You must not:

• Copy, sell, license or reverse engineer the Site
• Disrupt networks or servers
• Build competing products from Site features
• Place excessive load on our infrastructure

16. Interactive Services

We may offer forums or interactive features. Where moderation exists, it may be automated or manual. We disclaim liability for user-posted content. Parental consent is required for minors where access is permitted.

17. Content Standards

User contributions must:

• Be accurate and lawful
• Be respectful and not discriminatory or abusive
• Not infringe on intellectual property or privacy rights

Prohibited content includes:

• Defamatory or obscene content
• Violence, hate speech, or discrimination
• Copyright/trademark infringements
• Misleading, illegal, or threatening content

18. Breach Consequences

We may:

• Restrict or terminate access
• Remove user content
• Issue warnings or pursue legal action
• Report violations to authorities

19. Changes to This Policy

We may update this Acceptable Use Policy at any time. Continued use of the Site means you accept these changes.

20. Severability

If any provision is found unenforceable, the remainder shall remain in effect.

21. Entire Agreement

These Terms, alongside our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and us regarding the Site.

22. Contact Us

For any questions, contact: [email protected]

Thank you for visiting our Site.